We warrant that during the consumer warranty period, the products purchased from the site will be free from defects in materials and workmanship.
We limit the duration and remedies of all implied warranties, including without limitation, the warranties of merchantability and fitness for a particular purpose, to the duration of this limited warranty.
To the extent not prohibited by law, this warranty is exclusive and in lieu of all other warranties, oral, written, statutory, express, or implied. Except for the express warranties contained in this limited warranty statement and to the extent not prohibited by law, we disclaim all other warranties, express or implied, statutory or otherwise, including without limitation, the warranties of merchantability and fitness for a particular purpose. Some states limit or do not allow the disclaimer of implied or other warranties, so this disclaimer may not apply to you. To the extent such warranties cannot be disclaimed under the laws of your jurisdiction, we limit the duration and remedies of such warranties to the duration of this express limited warranty.
Our responsibility for defective products is limited to replacement as set forth in this warranty statement. Neither any performance or other conduct, nor any oral or written information, statement or advice provided by us or any of our employees will create a warranty, or in any way increase the scope or duration of this limited warranty.
(a) Who May Use This Warranty?
This limited warranty extends only to the original consumer who purchased the products from the Site. It does not extend to any subsequent or other owner or transferee of the product or any transferee or other beneficiary of any services provided, if any.
(b) What Does This Warranty Cover?
This limited warranty covers during the Consumer Warranty Period (as defined below) defects in materials and workmanship in products purchased from the Site.
(c) What Does This Warranty Not Cover?
This limited warranty does not cover any damage due to:
(iii) Improper use.
(iv) Failure to follow product instructions.
(vi) Combination or use with any products, materials, processes, systems, or other matter not provided or authorized by ARC Benefits, LLC or
(vii) External causes such as accidents, abuse, or other actions or events beyond our reasonable control.
(d) What is the Period of Coverage?
This limited warranty starts on the date of your purchase and lasts for 1-year (365) days (the “Consumer Warranty Period”). The Consumer Warranty Period is not extended if we replace a warranted product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.
(e) What Are Your Remedies Under This Warranty?
With respect to any defective products during the Consumer Warranty Period, we will, in our sole discretion, replace the defective item with the same or equivalent inventory product.
(f) How Do You Obtain Warranty Service?
To obtain warranty service, you must call or email our Customer Service Department during the Consumer Warranty Period to obtain a Return Merchandise Authorization “RMA” number. No Warranty service will be provided without an RMA number. Once an RMA number is obtained, we will send an e-mail to you within FIVE (5) business days at the e-mail address provided by you upon your purchase of the products describing the means in which we will honor this Limited Warranty.